Effective Date: August 18, 2025
At Printcraftly.com, we aim to deliver high-quality digital marketing services, including SEO, PPC Advertising, Social Media Marketing, Content Marketing, and Web Design & Development. Since our services are based on time, effort, and expertise, we maintain the following refund policy:
1. Service-Based Refunds
- Non-Refundable Services: Due to the nature of digital marketing, payments made for SEO, PPC, SMM, Content Marketing, and Web Design & Development services are non-refundable once work has commenced.
- Consultations & Strategy Sessions: Fees for consultation, strategy planning, or audits are non-refundable.
- Customized Projects: Any project tailored specifically to your business (e.g., website design, marketing campaigns) is non-refundable once development or execution has started.
2. Eligible Refunds
A refund may be considered in the following cases:
- If services have not yet started and you cancel within 48 hours of payment.
- If we are unable to deliver the agreed-upon services due to unforeseen circumstances on our end.
- If an overpayment or duplicate payment is made.
3. Refund Request Process
To request a refund, you must:
- Submit a written request to Contact us within the eligible time frame.
- Provide proof of payment and details of the service purchased.
- Allow 7–10 business days for the refund process after approval.
4. Payment Method for Refunds
Approved refunds will be processed to the original payment method used during purchase, unless otherwise agreed.
5. No Guarantee of Results
While we use proven strategies in SEO, PPC, and other digital marketing services, results may vary depending on industry, competition, and other external factors. Payments are for service efforts, not guaranteed outcomes.
6. Contact Us
For any refund-related queries, please contact us